Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out a contact or service request form
• Call or email us
• Schedule a service appointment
• Subscribe to our updates

This information may include:

• Name and job title
• Company name
• Email address
• Phone number
• Service location and address
• Details about your equipment and service needs
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and perform hydrovac truck repair services
• Send service confirmations and updates
• Process payments and send invoices
• Communicate about warranty claims or service issues
• Send maintenance reminders and service recommendations
• Improve our services and customer experience
• Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service partners: With trusted vendors who assist us in providing services (e.g., parts suppliers) under confidentiality agreements
• Legal compliance: When required by law, court order, or governmental regulation
• Business protection: To protect our rights, safety, or property, or that of our customers
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies & Tracking

Our website uses minimal cookies and similar technologies to:

• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Remember your preferences

We use basic analytics tools to understand how visitors use our site. We do not use invasive tracking or sell data to advertisers. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we have about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: